Privacy policy
Last updated: August 2026
1. Introduction
Naz Online Mart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, place an order, contact us, create an account or otherwise interact with our services.
By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy.
2. Who We Are
| Business | Details |
|---|---|
| Business Name | Naz Online Mart |
| Address | 72A Chester Street, Flintshire, CH6 5DH, United Kingdom |
| mail2khawaja@gmail.com | |
| Phone | 07534188533 |
3. Information We Collect
Depending on how you use our website, we may collect information such as your name, email address, telephone number, billing address, delivery address and information relating to your orders.
| Information | Examples |
|---|---|
| Contact Details | Name, email address and telephone number |
| Order Details | Products purchased, order number and delivery information |
| Address Details | Billing and shipping address |
| Technical Information | IP address, browser, device and information about how the website is accessed |
4. How We Use Your Information
We use personal information only where there is a lawful reason to do so. This may include processing your order, arranging delivery, responding to enquiries, maintaining our website, preventing fraud and complying with legal obligations.
| Purpose | Reason |
|---|---|
| Orders | To process, fulfil and deliver purchases |
| Customer Support | To respond to questions, returns, refunds and complaints |
| Website Operation | To operate, maintain, secure and improve our website |
| Legal Requirements | To comply with applicable legal and regulatory requirements |
5. Lawful Basis for Processing
Depending on the circumstances, we may process your information because it is necessary to perform a contract with you, to comply with a legal obligation, because we have a legitimate interest, or where you have provided consent.
6. Payment Information
Payments may be processed by third-party payment providers. Your payment information may be provided directly to the relevant payment service provider in order to complete your transaction and help protect against fraudulent activity.
We do not intend to store complete payment card numbers or security codes on our own systems where these are processed directly by a payment service provider.
7. Sharing Your Information
We may share information with trusted service providers where necessary to operate our business and provide our services. For example, information may be shared with delivery providers, payment providers, technology providers and professional or legal advisers where appropriate.
We may also disclose information where required by law or where necessary to protect our rights, customers, website or business.
8. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve the customer experience.
Where required, non-essential cookies will only be used in accordance with applicable requirements and your cookie preferences.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and complying with legal, accounting and tax requirements.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. International Data Transfers
Some of the service providers we use may process information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps required by applicable data protection law to protect your information.
12. Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information.
| Right | Description |
|---|---|
| Access | Request access to personal information we hold about you |
| Correction | Ask us to correct inaccurate or incomplete information |
| Erasure | Request deletion of personal information in certain circumstances |
| Restriction | Request restriction of processing in certain circumstances |
| Objection | Object to certain types of processing where applicable |
| Data Portability | Request certain information in a structured, commonly used format where applicable |
13. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
14. Marketing Communications
Where permitted by law, we may send information about products, services or offers. Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
15. Children's Privacy
Our website is not intended to knowingly collect personal information from children where applicable law requires parental or guardian involvement.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.
Any updated version will be posted on this page together with the revised "Last updated" date.
17. Complaints
If you have a concern about how we use your personal information, please contact us first so that we can try to resolve the issue.
You may also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
18. Contact Us
If you have any questions about this Privacy Policy or would like to exercise a privacy right, please contact Naz Online Mart:
| mail2khawaja@gmail.com | |
| Phone | 07534188533 |
| Address | 72A Chester Street, Flintshire, CH6 5DH, United Kingdom |
This Privacy Policy should be kept updated to reflect the actual technologies, payment providers, analytics tools, marketing services, apps and other third parties used by Naz Online Mart.